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An issue can happen at any time and have a hugely detrimental impact on your organisation's reputation. Those who fail to prepare are far more likely to have to battle false claims and fast-spreading rumour. Being crisis ready is imperative, especially in this hyper-connected world. Together we will...
Scenario plan, to guard against all eventualities.
Media train key members of staff, so they are confident when they need to be.
Develop an issues management guide, so a firm plan is in place.
Workshop the plan with key stakeholders, so everyone understands their role.
Create a series of statements and templates, for rapid response.
A crisis can be managed tactfully, respectfully and with a limiting effect. You'll be left with all the tools to navigate any arising issue, as well as further access to me if you need additional support.